Rawdah access rules and app steps can change. Canadian pilgrims should use the official Nusuk system and follow the current instructions shown for their travel dates.
What should you do before travel?
· Download or access the official Nusuk service.
· Use the same passport details used for travel.
· Keep your phone number and email working.
· Check appointment availability after your travel details are ready.
What should you avoid?
· Do not buy an unofficial 'guaranteed slot' from strangers.
· Do not rely on screenshots from old trips.
· Do not assume a group leader can override the official booking system.
How can group travel still help?
· Your group can remind you when to check.
· A leader can help explain where to meet and how to reach the area.
· Your personal booking remains subject to the official system.
Helpful Al-Ibrahim links
Frequently asked questions
Can Rawdah rules change?
Yes.
Should I use an unofficial app?
No. Use the official Saudi system.
Can Al-Ibrahim guarantee a Rawdah slot?
The website does not support a guaranteed slot claim, so travellers should follow the official booking system.
Next step
Review the latest Umrah packages from Canada or contact Al-Ibrahim Travel in Toronto before booking. Package prices, availability, hotel arrangements and travel rules can change.