If you get separated, stay calm, move to a safe meeting point, and contact your group leader. Good preparation makes this problem much easier to solve.
Before leaving the hotel
· Save the hotel name and address on your phone.
· Carry your group leader's phone number.
· Take a photo of the hotel card or entrance.
· Know the day's meeting point and time.
If you lose the group
· Do not keep walking in random directions.
· Move out of heavy foot traffic.
· Call or message the group leader.
· If your phone is not working, ask official staff for help.
Useful items to carry
· Small power bank.
· Hotel card.
· Emergency contact note.
· A little cash.
· Your identification details stored safely.
Helpful Al-Ibrahim links
Frequently asked questions
Should children carry contact details?
Yes, in a safe form appropriate for their age.
What if my phone battery dies?
A power bank and written hotel details are useful backups.
Why is a meeting point important?
It gives the group one known place to reconnect.
Next step
Review the latest Umrah packages from Canada or contact Al-Ibrahim Travel in Toronto before booking. Package prices, availability, hotel arrangements and travel rules can change.